Privacy statement Mehron Europe (Holland) B.V.
You share your information with Mehron Europe (Holland) B.V. because you would like to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We’re more than happy to tell you about this in here.
Mehron Europe (Holland) B.V. only uses personal data that you provide directly. This may be because of a product you have ordered.
We use the following data:
- name and address of the shipping address;
- Phone number;
- Invoice address;
- E-mail address;
- Payment information;
- IP address.
As you will understand, we also need the data from the delivery address. Of course you want your product to be delivered, both to your own address and to the address of someone you want to surprise.
You can also register as a (regular) customer first. In addition to your specified personal data, we also save the username you have chosen. This is useful because it will save you the trouble of having to enter your data every time. Our portal also allows you to enter and adjust these settings yourself.
We protect all information you provide us with the most modern techniques. After all, you do not want your data to suddenly be out on the street. We do not allow anyone that has nothing to do with your data access to it. Should it be necessary that we share the data with other companies, then we require such a company to handle the data just as carefully as we do. Those companies may also only use the data for the purpose for which it was given.
3. Storage periods
We keep personal data to process your order. We then store the data. For example, the law obliges us to keep payment records for seven years.
We use the data we receive from you for different purposes. Here you can read which purposes that are.
Delivery of your order: Obviously we use the data for handling your order. If you order something you naturally want to receive it. It is also possible that we pass on the data to so-called 'third parties'; all to ensure that your order is handled properly.
Questions: It is also possible that you have a question. About your order for example. You can ask this via a contact form. On this form you will be asked to enter different details. Of course you can choose which information you send us. This data is only retained for as long as necessary to fully answer the question. After all, we want to help you as well as possible.
5. Third parties
It is possible that we pass on the data to companies with which we cooperate, so-called 'third parties' (for example, Exact for book-keeping, PostNL, DHL and Shops United for shipping, Shoptrader for webshop hosting, MultiSafePay for payment transactions). These companies help us to properly handle your order.
5.1 Whenever you place an order with us, or register as a customer, we will share the data linked to your username to third parties. We only do this if this is necessary for the execution of the agreement with us or if we are obliged to do so by law. For example, if we suspect that there is fraud or abuse of our webshop, we can pass on personal data to the competent authorities.
5.2 We want to make sure that you can use our website as optimally and personally as possible. We may use statistical services such as Google Analytics for this purpose. These services keep track of how you use our website.
• Faster, smoother browsing of our shops
• Ease of use; not having to re-enter any information repeatedly
• Additional features such as recently viewed products and shopping carts
• Measure how you interact with our shop so we can improve the experience for future visits
• Ensure the adverts you see on other mediums are relevant and interesting
You can, if you wish, set your browser not to receive cookies with websites that you visit.
7. Third party websites
Our website occasionally contains links to other websites (for example, EFABE, WBF). We have no influence on those other sites. We can not guarantee that these companies will handle the data just as safely as we do. We recommend that you first read the Privacy Statement of those sites before using them.
8. Changing the Privacy Statement
In order to inform you as well as possible about the use of the data, it may be that we sometimes have to adjust this Privacy Statement. We advise you to regularly read this Privacy Statement so that you are aware of any changes.
9. Viewing, changing, deleting data or other questions?
You can also send us a request to view, change, delete or transfer the data to you. For example, it is possible to check whether the data is correct. Do you want to know which data we use with your permission or do you want us to limit / stop the data processing? You can also request this. So you can always withdraw your permission for processing. If you want to know exactly how this works or have other questions about this Privacy Statement please let us know.
You can contact Mehron Europe (Holland) B.V. on the processing of personal data. You can reach us by sending an e-mail to firstname.lastname@example.org or sending a letter to:
Mehron Europe (Holland) B.V.
2622 LB DELFT
Of course we are happy to help you if you have a complaint about our processing of the personal data. However, you can also file a complaint with the so-called 'Authority for Personal Data', which supervises the processing of personal data.